Contact Us

Questions about a carrier, your order, or a return? We’re here to help.

Email Née

Write to Contact@neecarry.com. For order questions, include your order number and the email address used at checkout so we can find your purchase.

Find an answer sooner

Visit our FAQ for common questions, Shipping & Returns for delivery and return information, or the Carrier Guide for help getting started.

If you’re unsure whether a particular carrier or carrying position is suitable for your child, send us the product name and a photo of the product label or instructions. We’ll help you identify the correct guidance for your model.